E-hailing is a process of ordering a car, taxi, limousine, or any other form of
transportation pick up via virtual devices: computer or mobile device.

Creation of Employment Opportunities
The arrival of E-Hailing apps has made the taxi business more profitable, convenient and secure. This has challenged more people to venture into this industry instead of seeking employment elsewhere.

Safer and Flexible for Drivers
E-Hail apps guarantee safety to taxi drivers. This is because transactions are
cashless, hence drivers are not faced with unpaid fares from clients. Additionally, the driver does not have to carry huge amounts of money, which may make him/her a target for robbers.
In addition, rude, violent and troublesome passengers will have a harder time getting away with their behavior, because the driver is also given the opportunity to rate his/her client. Frequent low ratings or reports of dangerous behavior towards drivers can lead to deactivation of account.
E-hail drivers enjoy their freedom since they can log in and out of the system anytime and select their own hours.

Convenient and Cashless
Unlike conventional taxis, where you have to call and wait for ages or chase down a
taxi on the street, electronic hail apps allow you to hail a cab easily from wherever
you are.
Moreover, the taxi will arrive within minutes, thus saving you time. Apart from that,
the E-Hail account will be connected to your credit card, and when the service is offered and deductions made, the receipt is then sent to your email. This makes the service cashless and secure.

Less Stress for Passenger and Driver
With rail-hailing apps, land transportation has become very easy and comfortable.
Just with a click on your mobile phone, within few minutes, you can have the latest vehicles pick you up from any location and get you to your desired destination without stress.
By using this system, you get the best professional service possible, with very
experienced drivers moving at your desired speed in clean and comfortable vehicles – no engine problems whatsoever. More importantly, you get to rate your driver and give a review of the service.
This makes the drivers be at their best professional level all the time, allowing you to have the best customer experience ever. In the same vein, drivers also give reports and reviews about customer experience.

You Don’t Have to Know The Routes
Also, for people who have no knowledge about the routes, or for people who are completely new to an environment, they don’t need to start investigating the atlas and map of the town.
With rail- hailing transport systems, you’re a hundred percent covered. The
professional driver knows every corner/routes. More importantly, he uses Google maps and other similar apps to study the routes, know the shortest routes to the desired destination and how to beat traffic in case there is any.
Ride-hail was and continues to be a gamechanger, but how will its own game change now that other forms of mobility-as-a-service are also swipe-able, scalable and ever cheaper? Where does it fit in with other modes of transportation? And will people ever give up their cars?
People make decisions according to whether they’re going for work, play or errands; they also consider the age of who they’re moving with. That will remain.
People move for education, for employment, for entertainment, for healthcare, so the purposes of why people move are actually kind of the key trigger. And then you have to think about what is the most efficient or optimal form of getting to that particular place.

In conclusion, the invention of mobile app-based taxis and car-hailing service have only improved the transportation industry, making things quite easy for customers, unlike the regular taxi and car services which have more risks, more cost and are time-consuming.